WCAG 2.2 · Level A · Understandable
WCAG 3.2.6 — Consistent Help
If help mechanisms (contact, help link) repeat across pages, they must appear in a consistent location.
WCAG 3.2.6 at a glance
Level A · Principle: Understandable · Added in WCAG 2.2. Level A is the minimum — failing it blocks some users entirely.
What it means
If help mechanisms (contact, help link) repeat across pages, they must appear in a consistent location.
Who it helps
Users with cognitive disabilities seeking help.
Common failures
- Help/contact link in different places on different pages
How to meet WCAG 3.2.6
- Place repeated help mechanisms in the same relative order across pages
How to test it
Manual.